Introduction
At Sculpt Review, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services.
By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described here, please do not use our Service.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, and contact information
- Account credentials and profile information
- Payment information (processed securely by third-party providers)
- Reviews, comments, and other user-generated content
- Communications with our support team
1.2 Automatically Collected Information
When you use our Service, we automatically collect certain information:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Location information (if you enable location services)
- Cookies and similar tracking technologies
1.3 Health Information
We may collect health-related information that you voluntarily provide, such as:
- Procedure experiences and outcomes
- Before and after photos
- Recovery experiences and timelines
Important: We do not collect protected health information (PHI) as defined by HIPAA. Any health information shared is voluntary and general in nature.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send administrative information and updates
- Respond to your comments, questions, and requests
- Personalize your experience and content
- Monitor and analyze usage patterns and trends
- Detect, investigate, and prevent fraudulent activities
- Comply with legal obligations
- Send marketing communications (with your consent)
3. How We Share Your Information
3.1 Public Information
Certain information you provide may be publicly visible, including:
- Reviews and ratings you submit
- Comments and questions
- Profile information you choose to make public
- Before and after photos you upload
3.2 Service Providers
We may share information with third-party service providers who:
- Process payments on our behalf
- Provide analytics and marketing services
- Offer customer support
- Host our services and data
3.3 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes
- Respond to government requests
- Protect our rights and property
- Ensure user safety
3.4 Business Transfers
In connection with any merger, sale, or transfer of company assets, user information may be transferred to the acquiring entity.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
5.1 Account Information
You may update, correct, or delete your account information at any time by accessing your account settings or contacting us directly.
5.2 Communication Preferences
You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails or updating your preferences in your account.
5.3 Data Portability
You may request a copy of your personal information in a structured, machine-readable format.
5.4 Data Deletion
You may request deletion of your personal information, subject to certain exceptions for legal compliance and legitimate business purposes.
5.5 Cookies and Tracking
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Service.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze site traffic and usage patterns
- Provide personalized content and advertisements
- Improve our services and user experience
Types of Cookies We Use:
- Essential Cookies: Necessary for basic site functionality
- Performance Cookies: Help us understand how visitors use our site
- Functional Cookies: Remember your preferences and choices
- Marketing Cookies: Used to deliver relevant advertisements
7. Third-Party Services
Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.
Third-party services we may use include:
- Google Analytics for website analytics
- Payment processors for transaction handling
- Social media platforms for login and sharing
- Email service providers for communications
- Cloud storage providers for data hosting
8. Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction.
When we transfer your information internationally, we implement appropriate safeguards to protect your data in accordance with applicable laws.
10. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention periods vary based on:
- The type of information collected
- The purpose for which it was collected
- Legal and regulatory requirements
- Legitimate business needs
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Sculpt Review Privacy Team
Email: support@sculptreview.com
For EU residents: You may also contact our Data Protection Officer at support@sculptreview.com for matters related to data protection and privacy rights.